If you are looking to buy a home or refinance, you need to talk to John Basso. Not only did John help us in purchasing our first home back in 2018, he also helped us when life got hard and we had to refinance.
When he helped us purchase our home back in 2018, we had no idea what we’re doing. We were young adults looking to find a home to start our family. We didn’t even know if we would be able to afford a home. John made the process very simple.
Fast Forward and life got hard, we didn’t have many options to be able to get out of debt. We reached out to John and he talked through options that he could provide. We decided that even though rates were high(ish), we could refinance and pay all of our debt off and even be able to start saving. It was a weight that was lifted off our shoulders.
John Basso is a great guy as well, he really gets to know you! He always answered my calls and answered our questions. When he wasn’t available to speak on the phone, he would email/ Text me. I HIGHLY recommend John Basso.
John and team are just fantastic! We have used their services for mortgage and refi. Wonderful, knowledgeable folks and they truly care about us as customers.
John Basso has incredible knowledge, communication and commitment.
I can't say enough about the excellent service I have had and continue to receive from John Basso and his team. We have done many transactions together and from the very first he has been extremely knowledgeable, professional and personable. He always made me feel comfortable and worked hard to get me where I needed to be. He was in constant contact to make sure things were going smoothly and assisted whenever necessary. He was always available for my calls or texts and I never had to worry when working with him and his loan processer, Amber Letteer. They are the best in my opinion and I will never use anyone else.
John Basso and the team at DHL were fantastic! John was very down to earth, friendly and extremely knowledgeable. As first-time home buyers, my wife and I found John to be very helpful and easy to work with. He was always willing to answer our questions in a timely manner and made the home buying experience much more pleasant. Can't recommend John and the DHL Mortgage team enough!
I am thrilled to share my glorious experience with JOHN BASSO.
From start to finish, his professionalism, expertise, and unwavering dedication to securing the best mortgage deal for me exceeded all expectations.
From the moment I reached out to inquire about DHL services, he demonstrated an impressive level of knowledge and attentiveness. He took the time to understand my unique financial situation, goals, and preferences, ensuring that their guidance aligned perfectly with my needs. His ability to explain complex mortgage terms and options in a simple and concise manner was truly remarkable.
Throughout the entire process, John provided me with timely updates and maintained constant communication. He was always available to address any questions or concerns I had, offering guidance and reassurance every step of the way. His responsiveness and transparency were truly refreshing, ensuring that I felt supported and confident throughout the mortgage application process.
Cannot recommend DHL mortgage enough :)
John Basso and his team were great to work with! I will use them again next time we have mortgage needs.
Working with John Basso and his team at DHL Mortgage was a great experience. As first-time homebuyers, we appreciated the time John took to explain various aspects of the lending process. John was quick to answer any questions we had, helping us feel well-informed throughout the process. Thanks to John and DHL, getting our first mortgage was fast, simple and surprisingly painless! I would highly recommend John and I look forward to working with him again in the future.
John was wonderful- this is the second mortgage he’s helped us with and he has also done a refinance. He’s so personal and helpful. He walked us through the process beginning and end, helped us lock in the best rate, and was there and responsive to any questions we had. It’s obvious he cares about his clients as people, not just as another number. I couldn’t have asked for a better experience!
John Basso and other team members were great! Refinancing was made easy and the team was good to explain each step all along the way. My interest rate is fantastic and the outcome was better than I could have imagined! I am very pleased with my experience and so happy that I used DHL mortgage to refinance my home!
John and his team did an outstanding job for us! He was able to get our rate reduced during the due diligence process and he was always available to answer questions that came up along the way. I highly recommend John and DHL mortgage!
Thank you John Basso with DHL Mortgage for assisting us with a refinance on our home last week! Great rate, less years and we got it closed.
John Basso and team at DHL made it so easy to apply for a mortgage. They got me a stellar rate and I know this because it was lower than anyone else getting a mortgage elsewhere at the same time as me!! Their process is electronic from beginning to end and they answer you IMMEDIATELY if you have a question. They are also very friendly and patient if you don't understand something. Thanks so much to the DHL team!
John was fantastic from the very first call. I called for pre-qualification questions, and he was able to pre-qualify my wife and I on the very first call. He was always timely in answering questions, and was extremely helpful! I would absolutely recommend John to anyone. He knows what he is talking about, and he seems to work 24/7.
John was incredibly professional and personable throughout the process. He made sure that everything was taken care of quickly and made a complicated mortgage situation extremely easy for us. Could not ask for a better person to deal with!
John was instrumental in our recent home purchase. From the pre-approval process all the way through underwriting and the closing, his team was on our side all the way! John even came to the settlement table with us. That's a very comforting and personal touch that's unheard of in this day and age!
My fiance and I were first time home buyers and came into John's office with so many questions and concerns. We didn't really know where to begin but he made the process so easy!! He answered every single silly question we may have had and really helped us understand what we were getting into! No matter what time of the day or if he was on vacation, he answered his phone/email when we needed him! I have a couple friends that will be looking to buy a home soon and I have already recommended they contact John. Not only was he a lender but became a friend!! Could not have been happier with John and DHL Mortgage!
I am new to the area and was really under a tremendously tight timeline for finding a home for my family that was moving South to join me here in South Carolina.
"Everything" had to exactly fall into place as I had a closing on a home in CT and a simultaneous closing here in SC. John and his team were on top of things every step of the way. I mean EVERY step of the way.
By nature I'm impatient and have very high expectations; I'm sure I was pushy and asked way too many questions. If I was indeed "that guy", John and his Team never let on and handled my mortgage as if it was the only thing in front of them.
I can't recommend anyone better in this area for your mortgage needs. John and his Team worked hand in hand with my Realtor, Angela Cerbelli ( Coldwell Banker ), my insurance company and Attorney seamlessly.
Thank you. Thank you. Thank you.
Refinanced our home with John and DHL. Great experience. Easy process, great rates, highly recommend.
